Privacy Policy
Last updated: January 2025
1. Introduction
FitPulse is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
2. Information We Collect
- Phone Number: For SMS delivery
- Country: For proper message formatting
- Consent Records: Timestamp and method of consent
- Fitness Data: Workouts and progress you choose to track
3. SMS Communications
SMS Consent Requirements
We require explicit consent before sending SMS messages. Your consent is:
- Documented with timestamp
- Retained for compliance
- Verifiable upon request
- Withdrawable at any time via STOP
4. Data Sharing
We do not sell your personal information. We may share data with:
- SMS carriers for message delivery
- Business partners with your consent
- Legal authorities when required
5. Your Rights
- Access your personal data
- Request correction or deletion
- Opt-out of SMS at any time
SMS Terms Summary
- Service: Workout reminders and fitness updates
- Provider: SMS services provided by Twilio Inc. and MessageBird BV
- Frequency: Based on your activity and subscriptions
- Opt-Out: Reply STOP to unsubscribe
- Help: Reply HELP or email support@fitpulse.app
- Cost: Standard message rates apply
6. Company Information
PRO-AGE FITNESS LTD
Company Number: 15940875
Registered Address: 113 Queens Road, Watford, WD17 2QL, United Kingdom
SIC Codes: 93130 (Fitness facilities), 96040 (Other personal services)
Email: privacy@fitpulse.app
Website: fitpulse.app
7. Data Retention
We retain your data for as long as your account is active. You may request deletion at any time.
8. Security
We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
9. Changes to Policy
We may update this policy from time to time. We will notify you of any material changes.
10. Complaints
You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have violated your privacy rights.